The workflow
From site capture to signed report — without rebuilding the job twice
Office and Field. One System. Capture on site, finish IICRC-aligned reports at the desk, invoice with GST confidence, and collect approvals in one restoration CRM — so field and office stop double-handling the same claim.
Remove double-handling
How a claim moves through RestoreAssist
Flip through the claim packet — each stage builds on the last, so field evidence, desk review, invoicing, and approval stay on one record.
Claim stage
Setup
Carries forward
Inspection opened on the claim
Open the job in one workspace
Create your account and land in a 15-day trial with 50 report credits. Add your Anthropic or OpenAI key once — RestoreAssist drafts with your workspace key, not a hidden platform meter. Then open an inspection for the property and claim type (water, fire, mould, storm, and more).
- Account
- AI key
- Business details
- First inspection
1/5
Built for the driveway
Evidence captured once stays with the job
Photos, moisture, and sketches feed the same inspection the office finishes — so the report is not a second draft from memory.
Designed for operators
Assistance without handing over the claim
RestoreAssist speeds the paperwork path. Liability and professional opinion stay with your company — the way restoration work actually requires.
You own the report
AI drafts are watermarked until you rewrite and confirm ownership. Nothing leaves as “the system said so.”
Your AI key, your cost control
Workspace Anthropic or OpenAI keys power drafting and Quick Fill. No surprise spend against a shared platform pool.
Standards stay in the workflow
IICRC frameworks, WHS gates, and Australian Building Code / NCC references sit inside daily capture and reporting — not a separate binder after the job.
One system, clear roles
Field, office, and client on the same claim
One System. Fewer Gaps. More Confidence.
Field technicians
Capture evidence, moisture, and notes on site — including offline — then hand the same job to the desk without rebuilding it.
Managers & admins
Invite the team, review drafts, clear WHS holds, manage billing and AI settings, and keep the workspace aligned.
Clients & insurers
Clients approve scope and cost in the portal. Insurers get a secure read-only view when they need to see the report.
Start with real work
Prove it on your next claim
15-day trial · 50 report credits · no credit card required. Capture once, finish the report, invoice, and get approval — in one Australian-designed restoration CRM.
One System. Fewer Gaps. More Confidence.